After some effort, I have now finally succeeded in getting a new log-in for MyTHH to discover that the report a repairs section advises users to download Adobe Flash.
The problem with that is, that for Internet browsers like Internet Explorer and Google Chrome, which are used by people with laptops and desk top computers, the support for Adobe Flash will stop in December 2020. Internet Explorer shows a clear warning that Adobe Flash will no longer supported after December 2020.
This is probably the reason why Facebook had a major re-programming of their site and all graphics now look different.
Some games operating via Facebook, which use Adobe Flash make clear notices that they will no longer work via Desktop or laptop computers after December 2020 but will still work for mobile devices such as phones or tablets if you download as Apps.
I have written to MyTHH because their website does not have any notice on MyTHH making users aware that most likely if they use a laptop or desktop to access the service after December 2020, they won’t be able to use it, if it continues to operate on Adobe Flash on all service platforms.
People also complained about service functionality on Twitter.
I have not seen MyTHH having an APP to use their service and I am quite amazed that their technical advice is non existent about this.
I am just quite annoyed as well because the last time I tried to report a repair, which was not classified as urgent, the phone operator forced me to report that repair via MyTHH and refused to accept it over the phone.
THH must make the technical changes to allow the service to function.
Parkview estate is listed on the Decent Homes program and a report will go to the Cabinet Office tomorrow, which contains information about where and when the work will be carried out. That is the latest report we received from our councillor Stephanie Eaton today. Exciting news to come ASAP
The last THH newsletter titled ‘Open Door’ April/May 2011, asks victims of broken lifts to contact Tower Hamlets Homes directly via the lift help button or a number displayed to be attended to within the hour by THH contractors instead of calling the fire brigade. The article states that it costs £350 to get the fire brigade and relying on THH saves £271.
I have not had an experience with being stuck in a lift and Parkview Neighbourhood Watch would very much like to hear your views on the matter Our next meeting is on 24 May 2011 at 7pm at the Glasshouse Community centre.
Seeing that Tower Hamlets Homes now distributes this very expensive newsletter that seems to replace East End Life we wonder about the costs issue.
Very welcome are the news that some families completed a 13 week course called ‘strengthening families, strengthening communities’ because their children caused ASB. However we do not support a call for compulsory participation in that course for all families. We cannot assume that families in general need advice on how to raise their children properly.