Safety recommendation

Because the spy-hole system is not reliably telling a resident that a caller outside is safe for opening the door to, I recommend that residents when ordering online for home-delivery use companies, whose delivery is being made by a courier that allows tracking to the address online or have their items delivered to a store pick up point for collection.

A life-tracking service allows us to follow the courier path and shows us when he is near our address and about to deliver to our address.

Many residents, even if they have a door entry system cannot rely on callers wearing high-viz vests having honest intentions. Through a door spy hole all residents can see is what a caller wears. It has also been reported that residents are afraid to turn others away who want to follow them into a block with door entry systems. It is not advised to start an argument with anybody wanting to get into a block. That may end in aggressive behaviour and further problems.

However, if a person, you do not trust, follows you to your door, do not open your door, but leave the area and call 999.

Housing inspections or repairs are announced via previously arranged appointments and so we at least know when to expect a caller. It is better not to widely announce when residents expect official visitors to others.

The network of permanently displaced people in Tower Hamlets is getting bigger and desperation and often drug addiction are a definite problem. Local housing shelters have closed.

We need to keep ourselves safe in our homes and whilst I thoroughly recommend charitable organisations and helping as volunteers for such, it is essential to keep our homes safe.

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