After some effort, I have now finally succeeded in getting a new log-in for MyTHH to discover that the report a repairs section advises users to download Adobe Flash.

The problem with that is, that for Internet browsers like Internet Explorer and Google Chrome, which are used by people with laptops and desk top computers, the support for Adobe Flash will stop in December 2020. Internet Explorer shows a clear warning that Adobe Flash will no longer supported after December 2020.

This is probably the reason why Facebook had a major re-programming of their site and all graphics now look different.

Some games operating via Facebook, which use Adobe Flash make clear notices that they will no longer work via Desktop or laptop computers after December 2020 but will still work for mobile devices such as phones or tablets if you download as Apps.

I have written to MyTHH because their website does not have any notice on MyTHH making users aware that most likely if they use a laptop or desktop to access the service after December 2020, they won’t be able to use it, if it continues to operate on Adobe Flash on all service platforms.

People also complained about service functionality on Twitter.

I have not seen MyTHH having an APP to use their service and I am quite amazed that their technical advice is non existent about this.

I am just quite annoyed as well because the last time I tried to report a repair, which was not classified as urgent, the phone operator forced me to report that repair via MyTHH and refused to accept it over the phone.

THH must make the technical changes to allow the service to function.