One stop shops due for closure

Changes to One Stop Shops

As more council transactions have been made available online, the services available at our One Stop Shops and the number of residents visiting us have significantly reduced.

More and more residents are getting things done from home using their own computers. At the same time, we have been investing considerably in our five Ideas Stores – so that they look and feel fresh with better access to technology.

As a result, our One Stop Shops at Chrisp Street and Bow will be closing on 17 January 2020. After this date, residents will need to access council services online or get support at nearby Idea Stores in our digital hubs.

The counter service our One Stop Shop in Bethnal Green will also stop on 17 January, but assistance will be available by appointment.

Paper forms or transactions for parking, benefits, council tax, or lettings and the housing register are no longer available.

We have made this possible because many people say it is difficult to get through by phone and they are fed up of waiting in long queues.

Please see further details here.

Safer Neighbourhood Public meeting

Tower Hamlets residents are cordially invited to attend a

Residents Question Time on
Wednesday, 29. January 2020
18:00 – 20:00 (doors open at 17:30)

Toynbee Hall, 28 Commercial Street, London E1 6LS Map.
nearest underground station Aldgate East.

  • Meet the Police Superintendent for Neighbourhoods Policing and the Divisional Director of Community Safety.
  • Share your local experiences and views
  • Current action being taken to address key issues
  • Contact details for further details Jon Shapiro 07811 482731

This event is funded by MOPAC and is organised by the Tower Hamlets Safer Neighbourhood Baord. SNB.

Annual General Meeting 2020

Residents are cordially invited to participate in the AGM to be held on

13th. January 2020 at 7pm at the Glasshouse Community Centre on Parkview Estate.

The business of this meeting will be

  • Chair person’s report
  • Accounts
  • Officers and committee members election.

Please do not hesitate to ask any questions about living on the estate or send them in advance to