Age UK publishes a guide on how to avoid scams please follow the link
With email scams I find it is important to understand how communication works.
Companies own websites and those have a URL. the URL carries the name of the company. The URL appears at the top of your web browser.
For example with HSBC – UK, the URL will be http://www.hsbc.co.uk.
Sometimes when you purchase things online, you get diverted to a fraudulent websites that mimicks the genuine one. The fraudsters put all the genuine looking pictures up but when you look at the URL that is not the same as the company you think you purchase from. Always check the URL.
Sometimes you get scam or phishing e-mails. they appear to be from a big company, have all the correct pictures and they may ask you to input your personal or bank details onto a link that you click.
When you receive an email always check who the sender is. To do this, click on the sender and then the sender email will appear. If the email address the mail comes from doesn’t look like the URL of the company they pretend to be from then ignore the instructions in that email. If unsure ring the company that email pretends to be from.
You may get an email pretending to be from HSBC but when you click on the sender it may come from somewhere else.
For example an email from HSBC should have name…..@hsbc.co.uk as email address. If the email address is different then ….
Do not click on any links in that email. Delete it and contact
to make a complaint. click this link to get to their website.
If anybody, no matter how friendly asks you to get money transferred into your bank account and asks you to pass it onto somebody else, please decline.
The vast majority of such transactions are for money laundering purposes to process the proceeds of crime. If you get any such requests please also inform Action Fraud.