ASB and how to stop it

Did you see the ASB tent behind Mark House last week? Officers from THH and the ASB team patrolled the estate, supported by the local Safer Neighbourhood Team from Bethnal Green East.

How to combat ASB

  1. Register with OWL, which is the police mailing list to get surveys directly from police so that you can take part and explain to police directly what the problem is. They send these around every 3 months.
  2. Complain online directly to THH, which generates a reference number for you to refer to.
  3. Register with Neighbourhood Watch by going here and become a member.

Come and talk to Neighbourhood Watch

We’ll be at the Glasshouse Community Centre most Thursday mornings between 10-12. Have a coffee on us.

Help improve fire safety

Tower Hamlets Housing Forum and London Fire Brigade are working together to promote fire safety in our borough, and we want to involve residents in getting the message out.
 
We are making a series of short films where you can discuss your fire safety concerns or issues that you’ve experienced with someone from London Fire Brigade. They will offer advice and guidance to help you.
 
The content that we create will be used across social channels and partner websites to promote fire safety and signpost residents to further sources of information and advice.
 

We are looking for up to 10 community contributors, from a range of backgrounds to represent the diversity of Tower Hamlets.
 
We will be offering a £50 voucher, as  a  thank you to everyone who participates in the project.
 
Closing date for applications 31 March 2022

For more information, contact: Lisa McCann,

 Fire Safety Team Leader

t. 07984451667

e. lisa.mccann@thh.org.uk

Contacting Tower Hamlets Homes

Apparently today, an email sent to THH via their email address contactus@thh.org.uk has been returned as full and unable to accept further mails.

Please use the THH Twitter account to converse with them or use your MyTHH account.

When contacting any organisation on twitter, click the envelope and put what you want to say into the communications box, so it stays confidential.

Lift maintenance consultation

Tower Hamlets Homes need your help. Their current contract with Precision Lifts is coming to an end. Please complete this survey so THH can ensure any new contract reflects the needs of our residents. Thank you https://surveymonkey.co.uk/r/thhlifts

Tower Hamlets Homes is responsible for servicing, repairing, and maintaining a total of 327 Passenger Lifts in our medium and high-rise blocks. This does not include maintenance of newly installed lifts that may still be within the warranty period. THH also service, repair and maintain 166 items of disabled lifting equipment for tenants/households with mobility difficulties and install new equipment for tenants upon instruction from Occupational Health.  

The current contract for the repairs and maintenance of lifts and disabled lifting equipment (stair-lifts, step-lifts, through-floor lifts, hoists etc) is held by Precision Lifts and will expire in 2022. As part of the re-procurement process, THH would like to hear from you to ensure our new contract reflects the needs of our residents.

Thrive Jobs Fair

Tower Hamlets Homes Thrive Employment and Training Program

Wednesday, 15. September 10am – 2pm

Financial Health Centre, Raynham House, Harpley Square, London E1 4EA

Map

THH are hosting a jobs fair along with the launch of their new THRIVE Employment and Training Program.

Come and meet directly with employers in the Hospitality, Retail, Security, Catering, Nursing and Teaching Assistant sectors, and much more, including training opportunities

For more information call 020 7364 2200

THH financial health survey

Please see below an anonymous survey Tower Hamlets Homes are carrying out in regards to their Financial Health Centre. THH want to seek feedback from residents on how they can improve and what people would like to see more of.

The survey will close on Tuesday 10 August 5pm. To complete the survey, visit: www.surveymonkey.co.uk/r/QBTD3VY

broken walls

broken wall stones have been left laying around in front of Cleland and Goodrich House and along Sewardstone Road.

I have taken pictures and contact councillors, THH, SNT and Parkview RA about this.

No lose stones should be left lying around, this is a H&S risk and the bricks can be used for criminal acts.

If anybody has any further comments about this problem or has had incidents adversely affecting them please contact Parkview Neighbourhood Watch using the contact form on this site.

I shall submit a formal complaint to THH if this has not been rectified by Tuesday 29. June

repair service is getting worst.

One of our residents in the ground floor is constantly having problems with drain blocckage when it rains hard for a while.

Whilst just on New Years day a drain in the bath completely blocked, which also affects all waste water from the kichen, the repairs service does nothing to fix the situation. They sent a man with a large palstic plunger, which didn’t help, than a man with a drill, that couldn’t go around the bends of pipes from the kitchen to the bathroom. The tenant has been told they can still use the bathroom sink, to do

  • washing
  • washing up
  • laundry
  • personal hygiene
  • and all other things you need to do.

Apparently even the washing machine is connected to the same wastepipe as the bath, so that kitchen sink, washing machine waste flows into the bath/shower, making them unusable and THH wants to leave the tenant waiting for 9 days to have this repaired.

This is intolerable as the tenant is elderly with arthritis problems.

The councillor Eve McQuillan promised to contact Head of Repairs but why should we have to go to that lenght to get a blockage removed that is not due to negligence by the tenant?

Obviously the architecture of the block is complicated and out-dated and makes it very difficult to carry out repairs. A kitchen unit has been built in by the landlord to cover the waste pipes, which now needs a carpenter to remove to carry out pipe repairs.

Who suffers the endeffect? The resident.