One of our residents in the ground floor is constantly having problems with drain blocckage when it rains hard for a while.
Whilst just on New Years day a drain in the bath completely blocked, which also affects all waste water from the kichen, the repairs service does nothing to fix the situation. They sent a man with a large palstic plunger, which didn’t help, than a man with a drill, that couldn’t go around the bends of pipes from the kitchen to the bathroom. The tenant has been told they can still use the bathroom sink, to do
- washing up
- personal hygiene
- and all other things you need to do.
Apparently even the washing machine is connected to the same wastepipe as the bath, so that kitchen sink, washing machine waste flows into the bath/shower, making them unusable and THH wants to leave the tenant waiting for 9 days to have this repaired.
This is intolerable as the tenant is elderly with arthritis problems.
The councillor Eve McQuillan promised to contact Head of Repairs but why should we have to go to that lenght to get a blockage removed that is not due to negligence by the tenant?
Obviously the architecture of the block is complicated and out-dated and makes it very difficult to carry out repairs. A kitchen unit has been built in by the landlord to cover the waste pipes, which now needs a carpenter to remove to carry out pipe repairs.
Who suffers the endeffect? The resident.