Tower Hamlets Homes tackles ASB

I was very pleased to receive the Tower Hamlets Homes update to Anti-Social-Behaviour through my letterbox today as it shows a genuine and determined concern and approach to tackle ASB on housing estates run by The Arms Length Management Organisation Tower Hamlets Homes on behalf of Tower Hamlets Council.

It makes sense that residents under THH are dealt with by officers knowing them and trying to resolve problems to the satisfaction of the individuals and community concerned.

I’ve read about the ASB Service Improvement Group, which is part of the Tower Hamlets Homes residents participation scheme.

Our Parkview Neighbourhood Watch does work together with the ASB services that Tower Hamlets Council and Tower Hamlets Homes provide but as organisation, we are independent of Tower Hamlets Council and Tower Hamlets Homes as we operate as part of the Home Office’s policing network. We are also financially and legally independent of the Parkview Tenants and Residents organisation but work closely together with them.

That is an important distinction to make because it means we are independent of the council and housing service providers.  This is why the Neighbourhood Watch is not run by the Glasshouse Community Centre on Parkview Estate because Glasshouse is part of the Council’s social enterprise network whilst Neighbourhood Watch is part of the police’s Safer Neighbourhood Team, who also work directly for the Home Office, independently of the council and housing providers.

Parkview Neighbourhood Watch has independent insurance, which is different from the Glasshouse insurance scheme too; we get support either directly from the Home Office or the metropolitan Police Service.

Of course we get support too from businesses and individuals alike who value the independent support we give the community. I personally sit on the SNT Bethnal Green North panel but not on the Tower Hamlets Homes ASB improvement panel, but I do sit on the Tower Hamlets Police and Community Safety Board, that is run in conjunction with the Tower Hamlets Partnership and has a wider approach to policing issues.

The latest newsletter from THH explains to us who the persons behind the Environmental Services are, starting with Claire Demmel and ending with ASB Apprentice Ben Nyman. The senior ASB officer for Bethnal Green is Serene Dixon and I believe Mark Waters is responsible for our estate, which is not named on the leaflet, but I shall ascertain this information at the earliest opportunity.

As names and officers frequently change I shall make the effort to update those as soon as it becomes known to me.

I am particularly pleased that a Family Intervention Project FIP has been created of which Tina Oye-Bamgbose is the relevant officer with the number 020 7364 5015.

Of course the ASB hotline 0800 917 5918 does not replace the regular police numbers which are 999 for absolute immediate emergencies, 0300 123 1212 for non urgent police calls and 020 8721 2851 for calls directly to the Safer Neighbourhood Team, who can also be contacted by e-mail.

It is important to recognise that the THH anti social behaviour officers are not replacing regular police officers or police activities.

Please come to our next Neighbourhood Watch Meeting on 16 November 2010 at 7pm in the Glasshouse Community Centre, 161 Old Ford Road, London E2 9QB,  if you wish to discuss the issues. We hope that the meeting will take no longer than 1 1/2 to 2 hours. We provide light refreshments. Voluntary contributions welcome.


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